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Real stories

Discover the powerful stories of Londoners who have experienced homelessness and been supported through our services. These testimonials highlight their journeys, resilience, and hopes for the future.

Your support helps transform lives across our city. We thank all the clients who have shared their experiences with us.

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Rebecca’s story

Rebecca built a career in the NHS and had a flat in London. But when her mental health took a turn for the worse, she lost her home. We have helped her rebuild. Now, she's regaining independence and strength through running.

An older man sits in a leather chair at a coffee shop with two cups and a plant on the table in front of him. He is dressed in a blue jumper and trousers and wears a black hat.

Jim’s story

Jim spent most of his life in Northern Ireland but fled to Camden after falling out with his paramilitary group. With little money or support, he ended up rough sleeping. Our services helped him find a place to rebuild his life.

An older man with a cheerful grin stands in front of a cream-coloured wall, wearing a black shirt.

Malcolm’s story

Malcolm lived in Thailand with a house, car, partner, and computer engineering job. But everything fell apart during the pandemic, forcing him to live on the streets for two months. Our St. Giles hostel provided the support he needed to recover.

A man in a blue shirt stands on the street, grinning in front of a black brick wall.

Celal’s story

Celal had a full life in London, working as an actor. But the pandemic changed everything; he couldn't claim benefits without citizenship. He ended up on the streets but found support with us, allowing him to pursue acting again.

A woman in a hijab speaking into a microphone.

Haja’s story

When Haja fled to London, she had endured years of trauma due to her journalism and political views. Our Refugee Resettlement service welcomed her and her family, providing a home and support to build a new life.

A man in winter clothes gazes into the distance, with autumn trees and buildings in the background.

Melake’s story

When Melake escaped Ethiopia, he dreamt of a new life. But bureaucratic issues left him homeless for over twenty years. Our Islington Hospital Discharge Service finally helped him find his first home in 30 years.

A woman is standing, smiling, with a colourful backdrop.

Sandra’s story

Sandra has faced years of instability in hostels but thrived after joining our specialist women-only hostel. With our support and her determination, she's reuniting with her family.