What we do

We help 12,000 Londoners in crisis every year to leave homelessness behind, to be seen, to be heard, and find a place to call home.

We’re here for Londoners, no matter where they are in their journey. We place each person at the centre of their support, building a trusted relationship and an environment where everyone can feel safe, heal, and thrive. 

• We help people off the streets and into emergency and longer-term accommodation.
• We provide safe places to live and support people in recovering, overcoming challenges, and preparing for the future.
• We work with Londoners to gain skills, improve health and well-being, and build confidence and resistance so they can move from homelessness to independence—whether that be employment, a strong social community, or their own place to call home.
• And our expert teams prevent hundreds of struggling Londoners from becoming homeless in the first place.